CampusAI can make mistakes. Verify important information.
Search your campus's live public IT knowledge base for passwords, Duo, Wi-Fi, VPN, email, and helpdesk request routing.
This page is for fast, grounded answers. TerpAI searches the live public IT portal, reads the strongest KB matches, and turns them into clear next steps with official links.
Best Results
Be literal about the system
Include the account, MFA, Wi-Fi, VPN, or email system name if you know it.
Describe the blocked outcome
Say what you are trying to do: log in, reset a password, add a phone, connect remotely, or submit a request.
Know the limit
If the public portal does not expose enough detail, TerpAI will say so and link you to the official page instead of guessing.
How It Works
Searches the live public helpdesk portal
TerpAI uses the campus IT portal in real time instead of relying on a stale sync.
Pulls the top matching KB articles
It keeps the strongest article and request-page matches for the issue you actually asked about.
Reads the article pages for grounding
It extracts the public article metadata and snippets that are actually exposed by the portal.
Answers with source-linked guidance
You get the clearest next step first, plus the official links if you need to continue in the portal.
What You Get Back
The clearest next step first
The answer leads with the fix path instead of summarizing the whole portal.
Official article and request links
When the KB or service catalog has a relevant page, you get the title and link to continue there.
No fake certainty
If the public docs are thin, truncated, or clearly incomplete, the answer says that directly.